Shipment Policy for Pick Bina

Effective Date: January 7, 2025

At Pick Bina, located at 24 Whitney St, Saugus, Massachusetts, United States, we are committed to delivering your orders promptly and securely. This Shipment Policy outlines our shipping methods, timelines, costs, and related terms. By making a purchase on Pick Bina, you agree to the terms detailed below.

1. Order Processing

  • Processing Time:
    Orders are typically processed within 1-3 business days (Monday through Friday, excluding holidays). Orders placed after business hours or on weekends/holidays will be processed on the next business day.

  • Order Confirmation:
    After placing an order, you will receive a confirmation email with order details. Once your order is shipped, a second email will include tracking information.

  • Backorders:
    If an item is out of stock, we will notify you promptly and provide options such as waiting for the item to restock, substituting a similar product, or canceling the order.

2. Shipping Methods and Costs

We partner with trusted carriers to ensure reliable and timely deliveries. Shipping costs are calculated at checkout based on the weight of your order, destination, and chosen shipping method.

  • Standard Shipping:

    • Delivery Time: 5-7 business days
    • Cost: Calculated at checkout

  • Expedited Shipping:

    • Delivery Time: 2-3 business days
    • Cost: Calculated at checkout

  • Priority Shipping:

    • Delivery Time: 1-2 business days
    • Cost: Calculated at checkout

3. Free Shipping

From time to time, Pick Bina may offer free shipping promotions for qualifying orders. Details of these offers will be clearly communicated on our website or during checkout. Terms and conditions may apply.

4. Shipping Destinations

  • Domestic Shipping:
    We ship to all 50 states in the United States, including Alaska and Hawaii.

  • P.O. Boxes and APO/FPO Addresses:
    Orders shipped to P.O. Boxes or APO/FPO addresses will be delivered via USPS. Delivery times may vary.

  • International Shipping:
    At this time, Pick Bina does not offer international shipping.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the carrier’s website. Please allow 24-48 hours for tracking information to update.

6. Delivery Timeframes

Delivery times are estimated and may vary based on factors such as:

  • Destination address
  • Shipping method selected
  • Unforeseen delays, including weather disruptions or carrier issues

If your order has not arrived within the estimated timeframe, please contact us for assistance.

7. Shipping Delays

While we strive to meet delivery estimates, delays may occasionally occur due to:

  • Weather-related disruptions
  • High demand during peak seasons
  • Issues with the carrier

If your shipment is significantly delayed, we will notify you and work with the carrier to resolve the issue.

8. Damaged, Lost, or Missing Shipments

  • Damaged Items:
    If your order arrives damaged, please contact us immediately at info@pickbina.com or call (781) 558-5710. Provide:

    • A description of the damage
    • Photos of the damaged item(s)
    • Your order number

  • Lost or Missing Shipments:
    If your package is marked as delivered but you have not received it, check with neighbors or your local carrier. If you are unable to locate the package, contact us for assistance.

9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. If an incorrect address is provided:

  • Contact us immediately to update the information before the order is shipped.
  • If the package is returned to us, additional shipping costs may apply to resend the order.

10. Shipping Costs and Refunds

Shipping fees are non-refundable unless the return is due to an error on our part or a defective product. For more details, refer to our Refund and Returns Policy.

11. Sustainable Shipping Practices

At Pick Bina, we are committed to sustainability. We use eco-friendly packaging materials whenever possible and collaborate with carriers that support environmentally conscious practices.

12. Changes to Shipment Policy

We reserve the right to update this Shipment Policy at any time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the “Effective Date” will indicate the latest revisions.

13. Contact Us

If you have any questions or concerns about your shipment, please contact us:

Pick Bina
Phone: (781) 558-5710
Email: info@pickbina.com
Website: https://pickbina.com

This Shipment Policy is effective as of January 7, 2025. Thank you for choosing Pick Bina. We are dedicated to ensuring your orders are delivered safely and efficiently.